Privacy Policy

Last Updated: August 2026

Welcome to Jumayira International. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express interest in our services. This includes:

• Booking Inquiries: Name, email address, phone number, check-in/check-out dates, and room preferences submitted through our booking form.
• Contact Information: Name and email when you reach out via email or phone.
• Usage Data: Automatically collected information such as your IP address, browser type, operating system, pages visited, and time spent on our website.

2. How We Use Your Information

We use the information we collect to:

• Process and respond to your booking inquiries
• Communicate with you regarding your reservation or stay
• Send administrative information (booking confirmations, check-in details)
• Improve our website and user experience
• Comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information with third parties for their promotional purposes. Your data is strictly used for ensuring a comfortable hospitality experience at our hotel.

We may share your information only in the following circumstances:

• With service providers who assist in operating our website (hosting, analytics)
• When required by law or to protect our legal rights

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how visitors interact with our site. We believe in transparency, so below is a detailed breakdown of the tools we use.

4.1 Google Analytics 4 (GA4)

We use Google Analytics 4, a web analytics service provided by Google LLC, to collect and analyze information about how visitors use our website. Google Analytics uses cookies (small text files stored on your device) to help the website analyze how users interact with the site.

The information generated by these cookies about your use of the website (including your anonymized IP address) is transmitted to and stored by Google on servers in various countries. Google uses this information to:

• Evaluate your use of our website
• Compile reports on website activity for website operators
• Provide other services relating to website activity and internet usage

Specific cookies set by Google Analytics include:

• _ga — Used to distinguish unique users by assigning a randomly generated number as a client identifier. It is used to calculate visitor, session, and campaign data for site analytics. (Expires: 2 years)
• _ga_[container_id] — Used to persist session state. (Expires: 2 years)

Google Analytics does not collect personally identifiable information such as your name, email address, or phone number. The data collected is anonymized and aggregated.

4.2 Your Consent Choices

When you first visit our website, a cookie consent banner will appear asking for your permission to use analytics cookies. You have two options:

• Accept: You consent to the use of Google Analytics cookies. Tracking is enabled and we can analyze website usage to improve your experience.
• Reject: You decline analytics cookies. Google Analytics will not be loaded, and no browsing data will be tracked.

Your consent choice is stored locally on your device using localStorage (a browser storage mechanism) so the banner does not reappear on every visit. This data never leaves your device.

You can change your preference at any time by clearing your browser's local storage for this website, which will cause the consent banner to reappear on your next visit.

4.3 How to Opt Out of Google Analytics

In addition to our cookie consent banner, you can opt out of Google Analytics entirely by:

• Installing the Google Analytics Opt-Out Browser Add-on
• Disabling JavaScript in your browser (note: this may affect website functionality)
• Using your browser's built-in cookie blocking or privacy settings

4.4 Other Cookies

Our website may use essential cookies required for basic site functionality (such as remembering menu states or scroll positions). These cookies do not require consent as they are strictly necessary for the website to function. No third-party advertising cookies are used.

5. Data Retention and Security

We retain your personal information only for as long as necessary for the purposes outlined in this policy. We implement appropriate technical and organizational security measures to protect your data, including HTTPS encryption and secure hosting.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to processing of your personal data

To exercise any of these rights, please contact us at jumayiraresidency2016@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites (such as Google Maps). We are not responsible for the privacy practices of these external sites.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: jumayiraresidency2016@gmail.com
• Phone: +91 9947849173
• Address: Kovalam, Thiruvananthapuram, Kerala 695527, India